21st Oct 2022
3 min read

Ardent Biweekly Update - October 21, 2022

As the team at Ardent is preparing Ardent products for ARK’s new consensus engine, Bearmint, and adding an exciting Web3 feature to MSQ, let’s look at what we have been working on for the last two weeks of October!

Zendesk Support is Available Now for Ardent Products

Users of ARKVault, ARKScan, and ARKLauncher can now receive assistance and support by using Zendesk. By integrating a ticketing system we can also get clearer feedback on issues that users are experiencing. This will increase efficiency as well as make sure that our users are receiving timely assistance. You may refer to the screenshots below to find the specific menu for Zendesk support for each of our products.

ARKVault - Contact Us Menu

You will be able to spot the ‘Contact Us’ menu when clicking on your profile. Leave us a message with your name, email address, and the issue you are currently facing. Our development team will be able to provide tech support in a timely and professional manner.

For complete details on Zendesk support, feel free to check the ARKVault 1.9.0 Release Notes .

ARKScan - Support Tab

You can leave us your questions and create a ticket by going to the ‘Support’ tab within the navigation menu. The link to the Support Tab is https://live.arkscan.io/support .

For complete details on Zendesk support, feel free to check the ARKScan 2.6.0 Release Notes .

ARKLauncher - Support Tab

Similar to ARKvault and ARKScan, Zendesk support is readily available under the ‘Support’ tab on the right-hand corner of the navigation menu. The link for the Support tab is https://app.arklauncher.io/support .

Latest VR tech and Gaming Updates by MSQ

MSQ has been focused on keeping our audience up-to-date with the latest developments and reveals in VR and gaming. If you hadn’t paid much attention, these were the main headlines in the last two weeks.

You can always check out more by subscribing to MSQ YouTube Channel ! If you are looking for some horror VR games to play this Halloween … make sure you check out our 5 best picks right here !

Login to MSQ using your MetaMask!

We have just added a major Web3 feature to MSQ! You can now log into MSQ through MetaMask (supports your Ledger Hardware Wallets and mobile MetaMask app)! By logging into MSQ with your MetaMask wallet, you will be able to vote on Pages, which are special hubs created by the MSQ team to highlight and feature some of the leading projects in NFTs, gaming, and the metaverse.

You can spot Trending Pages in the middle of the first page underneath Newest Videos. You can also now vote on your favorite pages once you are logged in to your wallet.

Adding Web3 wallet connect isn’t just for liking pages … we have a lot more updates planned that will take advantage of this feature and expand the use of MSQ. Who knows, it might even be a good idea to make sure you are one of the early adopters.


Let Us Help

Whether you want to learn more about Ardent, need help, or just want to say Hello, get in touch and a member of the team will follow up with you.

We’re on social networks.

Follow us and subscribe on social media to stay up to date on the latest product updates, new releases, and all things Ardent!